Help Desk Skills you Need for your CV and Career in Customer Service

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Help Desk Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Help Desk role. We ranked the top skills based on the percentage of Help Desk job descriptions they appeared on. For example, 64% of Help Desk job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
64%
helpdesk
46%
customer support
37%
healthcare
28%
medical
28%
product support
28%
technical support
19%
norwegian
19%
customer
10%
switchboard
10%
strong attention to detail
10%
customer service skills
10%
admin
10%
retail
10%
call logging
10%
linux
10%
organised
10%
attention to detail
10%
consumer
10%
advisor
10%
afrikaans
10%
supportive
10%
sales
10%
customer service advisor
10%
customer care
10%
administration
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Help Desk skills and keywords or scan your CV to get a personalised score.