Desktop Support Technician Skills you Need in the It & Telecoms Industry

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Desktop Support Technician Skills List in the It & Telecoms Industry

Below we have compiled a list of the most popular skills for a Desktop Support Technician role. We ranked the top skills based on the percentage of Desktop Support Technician job descriptions they appeared on. For example, 7% of Desktop Support Technician job descriptions contained active directory as a skill.

Skills

Popularity

active directory
7%
office 365
7%
windows
7%
lan
5%
mdm
5%
wan
5%
voip
4%
mac os
4%
helpdesk
4%
2nd line
4%
1st line support
3%
microsoft operating systems
3%
dhcp
3%
microsoft windows
3%
dns
3%
azure
3%
hyper-v
3%
itil
3%
2nd line support
3%
1st line
3%
it support
3%
server support
3%
windows 10
3%
desktop support
3%
it analyst
3%
cisco
3%
mimecast
3%
first line support
2%
documentation
2%
ict technician
2%
force point firewall
2%
it technician
2%
group policy
2%
southampton
2%
hosted services
2%
winchester
2%
tcp/ip
2%
information technology
2%
desktop engineer
2%
intune
2%
desktop support technician
2%
desktop support engineer
2%
mac
2%
it services
2%
network security
2%
service desk
2%
it support engineer
2%
server administration
2%

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