Desktop Support Technician Skills you Need for your CV and Career in It & Telecoms

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Desktop Support Technician Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Desktop Support Technician role. We ranked the top skills based on the percentage of Desktop Support Technician job descriptions they appeared on. For example, 34% of Desktop Support Technician job descriptions contained 2nd line as a required skill.

Keywords / Skills

Popularity

2nd line
34%
windows
34%
active directory
30%
1st line
21%
service desk
21%
networking
21%
desktop computers
21%
microsoft office
17%
dhcp
17%
technical support
17%
ticketing
13%
desktop support
13%
dns
13%
it support
9%
windows 11
9%
handheld devices
9%
system configuration
9%
warehouse
9%
windows server
9%
technology
9%
vmware
9%
distribution centre
9%
mdm
9%
it technician
9%
it helpdesk
9%
problem solving
5%
adobe
5%
prioritisation
5%
hardware support
5%
operating systems
5%
asset management
5%
computers
5%
technical team
5%
printers
5%
resolve issues
5%
imanage
5%
itil
5%
onsite
5%
security
5%
user support
5%
citrix
5%
desktop environment
5%
cloud computing
5%
infrastructure
5%
microsoft
5%
change management
5%
office 365
5%
service management
5%
service providers
5%
shared services
5%
utilities
5%
firewalls
5%
servers
5%
virtual desktop
5%
operational functions
5%
service desk management
5%
linux
5%
communication skills
5%
windows 10/11
5%
help desk support
5%
2nd line support
5%
cisco networking
5%
driving license
5%
voip
5%
desktop support engineer
5%
helpdesk
5%
vip
5%
windows azure
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Desktop Support Technician skills and keywords or scan your CV to get a personalised score.