Desktop Support Technician Skills you Need for your CV and Career in It & Telecoms

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Desktop Support Technician Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Desktop Support Technician role. We ranked the top skills based on the percentage of Desktop Support Technician job descriptions they appeared on. For example, 39% of Desktop Support Technician job descriptions contained 1st line as a required skill.

Keywords / Skills

Popularity

1st line
39%
2nd line
29%
it support
24%
windows
20%
active directory
20%
ict technician
20%
desktop support
20%
it technician
15%
windows server
15%
it systems technician
10%
microsoft exchange
10%
technical support engineer
10%
dhcp
10%
it systems support
10%
it support analyst
10%
information technology
10%
firewalls
10%
it helpdesk
10%
switches
10%
vmware
10%
sharepoint
10%
service desk
10%
change management
10%
remote desktop
10%
service management
10%
service providers
10%
shared services
10%
utilities
10%
virtualization
10%
windows azure
10%
support engineer
10%
microsoft office 365
10%
networking
10%
education
10%
rapid 7
5%
watchguard
5%
dns
5%
london
5%
routers
5%
upgrades
5%
holborn
5%
it engineer
5%
it systems engineer
5%
crowdstrike
5%
training
5%
technical customer support
5%
security clearance
5%
computer science
5%
progression
5%
renewable energy
5%
security
5%
dn
5%
azure
5%
cloud
5%
microsoft
5%
tech support
5%
it analyst
5%
it service desk
5%
it support desk
5%
1st line support
5%
2nd line support
5%
2nd line support technician
5%
team building
5%
it support technician
5%
microsoft office
5%
service desk analyst
5%
infrastructure engineer
5%
operations technician
5%
antivirus
5%
backup
5%
data recovery
5%
disaster recovery
5%
sophos
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Desktop Support Technician skills and keywords or scan your CV to get a personalised score.