Customer Skills you Need for your CV and Career in Customer Service

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Customer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer role. We ranked the top skills based on the percentage of Customer job descriptions they appeared on. For example, 72% of Customer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
72%
customer service advisor
29%
call centre
25%
customer services
18%
customer advisor
15%
inbound
15%
customer service representative
11%
inbound customer service
11%
customer care
11%
communication skills
11%
interpersonal skills
11%
collections
11%
customer service executive
8%
debt collections
8%
finance
8%
gas
8%
admin
8%
perm
8%
customer satisfaction
8%
retail
8%
calls
8%
advisor
8%
call centre advisor
8%
customer service administrator
8%
call centre agent
8%
customer service assistant
8%
automotive
8%
customer service officer
8%
customer contact
4%
collections advisor
4%
communication
4%
data input
4%
customer support
4%
customer service agent
4%
compliance
4%
inbound calling
4%
empathy
4%
contact centre
4%
interaction
4%
help desk
4%
customer facing
4%
training
4%
email
4%
weekly pay
4%
lloyds
4%
insurance
4%
it literate
4%
telephony
4%
call center
4%
problem solving
4%
aftersales
4%
call handler
4%
renewable energy
4%
gdpr
4%
telephone manner
4%
customer liaison
4%
temp
4%
outbound
4%
admin assistant
4%
amazon
4%
customer representative
4%
administrator
4%
inbound calls
4%
enquiries
4%
assistant administrator
4%
law
4%
helpdesk
4%
orders
4%
sales advisor
4%
communicator
4%
legal
4%
helpline
4%
memberships
4%
answering calls
4%
automotive parts
4%
subscription
4%
data processing
4%
driver
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer skills and keywords or scan your CV to get a personalised score.