Customer Skills you Need for your CV and Career in Customer Service

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Customer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer role. We ranked the top skills based on the percentage of Customer job descriptions they appeared on. For example, 70% of Customer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
70%
communication skills
53%
interpersonal skills
44%
customer services
31%
general admin
14%
account management
14%
people skills
14%
training
14%
work ethic
14%
call centre
9%
customer advisor
9%
gas
9%
subscription
5%
call centre advisor
5%
call centre agent
5%
customer service advisor
5%
customer service officer
5%
general administration
5%
customer service representative
5%
inbound customer service
5%
listener
5%
office administrator
5%
calls
5%
service skills
5%
administrative support
5%
call management
5%
customer experience
5%
customer support
5%
ownership
5%
memberships
5%
renewable energy
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer skills and keywords or scan your CV to get a personalised score.