Below we've put together a list of the skills needed for Customer Support Engineer. We ranked the top skills based on the percentage of Customer Support Engineer job descriptions they appeared on. For example, 8% of Customer Support Engineer job descriptions contained Engineering as a skill.
The most common skills found on Customer Support Engineer job descriptions in 2021.
Keywords | Popularity |
---|---|
Engineering | 8% |
Sales | 6% |
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One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.
Master Customer Service using this practical customer care course
4.7 (7,907)Enhance your customer support and truly differentiate yourself from your competition!
4.4 (7,528)How to keep your head when everyone else is losing theirs
4.5 (9,786)For you and your team to be successful in providing great customer service, start by putting your customer first
4.3 (2,017)Be guided on understanding the modern customer and how their needs have changed over time
4.4 (3,603)Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more.
4.5 (1,115)Customer service, customer support, and customer experience training. Loyal clients through world-class customer service
4.6 (71)How to give the best customer service in your industry and keep those customers raving about your business.
4.3 (1,377)Lead through influence and collaboration with marketing, sales, support, services, product, finance, and leadership.
4.5 (506)Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising.
4.3 (682)Turn Listening into Fantastic Results
4.4 (2,448)Creating a Customer Service advantage in Your department or business through communication and Customer Management
4.0 (2,020)Deliver an Exceptional Experience
4.3 (2,151)Succeeding in The Age of Me
4.5 (1,322)Create More Real Value Every Day
4.4 (1,437)Understand which loyalty strategies work and how in your business.Relationships and loyalty play a big role
4.3 (1,111)An introduction to customer service and its importance in any business.
4.5 (211)How to deal with dissatisfied and angry customers and create a human and excellent service
4.6 (11)The foundations to become a great Customer Success Manager in a tech company. A very well paid profession on the rise
4.4 (2,221)Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone.
4.6 (2,560)