Customer Services Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Services Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 43% of Customer Services job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
43%
admin
34%
customer services
24%
administrative
20%
administration
20%
communication skills
15%
calls
15%
logistics
15%
administrative support
10%
receptionist duties
10%
sap
10%
customer services manager
5%
travel arrangements
5%
export
5%
import
5%
microsoft excel
5%
office administrator
5%
phone skills
5%
correspondence
5%
english grammar
5%
letter writing
5%
written communication
5%
sales admin
5%
processing orders
5%
answering telephones
5%
attention to detail
5%
reception
5%
queries
5%
onsite
5%
multi tasking
5%
customer services administrator
5%
appointments
5%
sales order processing
5%
invoicing
5%
credit control
5%
telephone manner
5%
organisational skills
5%
apprentice
5%
sales ledger
5%
care industry
5%
general admin
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.