Customer Services Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Services Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 57% of Customer Services job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
57%
administration
18%
admin
13%
customer services
11%
administrative
8%
orders
8%
enquiries
8%
microsoft office
8%
customer care
6%
organisational skills
6%
telephone manner
6%
communication skills
6%
queries
6%
order processing
6%
calls
6%
customer complaints
6%
administrator
6%
sales administrator
6%
sales
6%
helpdesk administrator
3%
customer service admin
3%
customer support
3%
active team player
3%
coordinator
3%
telephones
3%
multi tasking
3%
retail
3%
problem solving
3%
erp
3%
ifs
3%
powerpoint
3%
administration duties
3%
microsoft excel
3%
training
3%
customer facing roles
3%
account manager
3%
reception
3%
project managers
3%
technical customer services
3%
customer services administrator
3%
operations administrator
3%
customer services and administration
3%
office support
3%
operations
3%
parts
3%
planning
3%
procurement
3%
receptionist
3%
scheduling
3%
warehouse operations
3%
team admin
3%
database administration
3%
purchasing assistant
3%
service desk
3%
driver
3%
driving
3%
account management
3%
administrative support
3%
helpdesk
3%
admin support
3%
administration support
3%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.