Customer Services Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Services Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 48% of Customer Services job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
48%
admin
24%
call centre
20%
administrative
20%
customer services
20%
administration
15%
general admin
15%
multi tasking
10%
general administration
10%
financial services
10%
customer services and administration
10%
positive team player
5%
crm
5%
german
5%
sales team
5%
quotes
5%
sales admin
5%
queries
5%
communication skills
5%
warehouse
5%
finance
5%
mortgages
5%
savings
5%
epsom
5%
correspondence
5%
english grammar
5%
letter writing
5%
written communication
5%
appointments
5%
onsite
5%
pension schemes
5%
adult social care
5%
care
5%
contact centre
5%
customer service consultant
5%
customer service officer
5%
help and advice
5%
information officer
5%
support officer
5%
account manager
5%
excel
5%
organisational skills
5%
pensions
5%
admin jobs
5%
communications
5%
flexible
5%
local government
5%
project management
5%
public sector
5%
surrey
5%
hybrid working
5%
public sector jobs
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.