Customer Services Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Services Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 69% of Customer Services job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
69%
sales
18%
administrative
15%
customer complaints
15%
admin
15%
call centre
15%
customer care
12%
customer services
12%
order processing
12%
driver
12%
building supplies
12%
administration
12%
support officer
9%
organisational skills
6%
training
6%
public sector jobs
6%
administration duties
6%
social care
6%
accounts
6%
childrens
6%
local government
6%
public sector
6%
retail
6%
powerpoint
6%
microsoft excel
6%
customer facing roles
6%
surrey
6%
childrens social care
6%
adult social care
3%
care
3%
contact centre
3%
customer service consultant
3%
customer service officer
3%
help and advice
3%
information officer
3%
general admin
3%
account manager
3%
general administration
3%
excel
3%
financial services
3%
pension schemes
3%
pensions
3%
logistics
3%
freight
3%
customer services coordinator
3%
data entry
3%
b2b sales
3%
project management
3%
programme management
3%
data and insight
3%
data and analytics
3%
data
3%
business development
3%
business analyst
3%
analytics
3%
customer service representative
3%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.