Customer Services Officer Skills you Need for your CV and Career in Customer Service

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Customer Services Officer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Officer role. We ranked the top skills based on the percentage of Customer Services Officer job descriptions they appeared on. For example, 38% of Customer Services Officer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
38%
customer services executive
38%
customer service representative
38%
customer support
32%
customer service consultant
32%
customer services
25%
customer service administrator
25%
customer service executive
25%
complaints
19%
administrative
13%
customer advisor
13%
repairs
13%
housing
13%
escalations
13%
microsoft office
7%
arrears
7%
communications
7%
english
7%
financial services
7%
children social care
7%
social care
7%
administration
7%
data entry
7%
laboratory
7%
orders
7%
client team enquiries assistant
7%
enquiries advisor
7%
executive support
7%
pa
7%
enquiries assistant
7%
local government
7%
general admin
7%
enquiries executive
7%
front of house assistant
7%
administrative support
7%
customer requirements
7%
customer satisfaction
7%
business support
7%
complaint management
7%
customer care
7%
customer complaints
7%
home repairs
7%
housing repairs
7%
administrator
7%
assistant
7%
client service
7%
customer aid
7%
customer assistant
7%
customer billings advisor
7%
recoveries
7%
customer service advisor
7%
attention to detail
7%
communication
7%
customer facing experience
7%
gcse
7%
communication skills
7%
cash collection
7%
collections
7%
credit
7%
lending
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Officer skills and keywords or scan your CV to get a personalised score.