Customer Services Officer Skills you Need for your CV and Career in Customer Service

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Customer Services Officer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Officer role. We ranked the top skills based on the percentage of Customer Services Officer job descriptions they appeared on. For example, 85% of Customer Services Officer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
85%
microsoft office
24%
communication skills
16%
customer support
16%
orders
16%
complaints
16%
agile working
8%
it skills
8%
public sector jobs
8%
complaint handler
8%
complaints officer
8%
admin
8%
communication
8%
problem solving
8%
manufacturing environment
8%
order processing
8%
purchase orders
8%
resolve issues
8%
sales order
8%
workflow
8%
built environment
8%
varied
8%
surrey
8%
public sector
8%
local government
8%
hybrid
8%
guildford
8%
freedom of information
8%
customer focussed
8%
customer
8%
phone skills
8%
general office administration
8%
conversation
8%
customer service administrator
8%
flexibility
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Officer skills and keywords or scan your CV to get a personalised score.