Customer Services Officer Skills you Need for your CV and Career in Customer Service
Customer Services Officer Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Services Officer role. We ranked the top skills based on the percentage of Customer Services Officer job descriptions they appeared on. For example, 79% of Customer Services Officer job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
79%
complaints
22%
microsoft office
22%
customer support
22%
customer service administrator
15%
orders
15%
communication skills
15%
freedom of information
8%
general office administration
8%
guildford
8%
hybrid
8%
local government
8%
public sector
8%
surrey
8%
varied
8%
agile working
8%
public sector jobs
8%
complaint handler
8%
complaints officer
8%
admin
8%
communication
8%
it skills
8%
problem solving
8%
customer focussed
8%
customer
8%
phone skills
8%
conversation
8%
flexibility
8%
built environment
8%
customer services executive
8%
customer services
8%
customer service representative
8%
customer service executive
8%
customer service consultant
8%
customer advisor
8%
repairs
8%
housing
8%
escalations
8%
Improve your CV's success rate by using these Customer Services Officer skills and keywords or scan your CV to get a personalised score.