Customer Services Advisor Skills you Need for your CV and Career in Customer Service

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Customer Services Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Advisor role. We ranked the top skills based on the percentage of Customer Services Advisor job descriptions they appeared on. For example, 69% of Customer Services Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
69%
communication skills
25%
computer literate
21%
shiftwork
21%
telephone manner
21%
call centre
18%
customer services
18%
contact centre
14%
orders
11%
calls
11%
interaction
7%
west end
7%
client services
7%
customer experience
7%
automotive
7%
payroll
7%
computer systems
7%
databases
7%
enquiries
7%
queries
7%
invoicing
7%
parts
7%
trade
7%
warehouse
7%
customer support
7%
helpdesk
7%
customer services advisor
7%
technical support
7%
line support
4%
crm
4%
financial services
4%
records
4%
customer satisfaction
4%
returns
4%
engineer
4%
portuguese
4%
spanish
4%
administrative support
4%
client advisor
4%
customer administration
4%
technical advisor
4%
administration
4%
call handler
4%
customer complaints
4%
office support
4%
repairs
4%
administrative
4%
engineering
4%
mechanical
4%
technical
4%
warranty
4%
ecommerce
4%
multi tasking
4%
order processing
4%
calm under pressure
4%
self motivated
4%
claims advisor
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Advisor skills and keywords or scan your CV to get a personalised score.