Customer Services Advisor Skills you Need for your CV and Career in Customer Service
Customer Services Advisor Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Services Advisor role. We ranked the top skills based on the percentage of Customer Services Advisor job descriptions they appeared on. For example, 77% of Customer Services Advisor job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
77%
call centre
30%
customer services
30%
telephone manner
18%
communication skills
18%
customer service advisor
12%
ms office
12%
administrative
12%
complaints
12%
shiftwork
12%
computer literate
12%
insurance
6%
motor insurance
6%
in bound calls
6%
crm system
6%
b2c
6%
administration
6%
customer complaints
6%
credit control
6%
tracking
6%
customer returns
6%
outbound calls
6%
housing repairs
6%
front line
6%
parts
6%
microsoft office
6%
crm
6%
sales order processor
6%
sales order processing
6%
sales administrator
6%
retail
6%
order processing
6%
hospitality
6%
customer care
6%
customer base
6%
contact centre
6%
Improve your CV's success rate by using these Customer Services Advisor skills and keywords or scan your CV to get a personalised score.