Customer Services Advisor Skills you Need for your CV and Career in Customer Service

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Customer Services Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Advisor role. We ranked the top skills based on the percentage of Customer Services Advisor job descriptions they appeared on. For example, 77% of Customer Services Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
77%
call centre
30%
customer services
30%
telephone manner
18%
communication skills
18%
customer service advisor
12%
ms office
12%
administrative
12%
complaints
12%
shiftwork
12%
computer literate
12%
insurance
6%
motor insurance
6%
in bound calls
6%
crm system
6%
b2c
6%
administration
6%
customer complaints
6%
credit control
6%
tracking
6%
customer returns
6%
outbound calls
6%
housing repairs
6%
front line
6%
parts
6%
microsoft office
6%
crm
6%
sales order processor
6%
sales order processing
6%
sales administrator
6%
retail
6%
order processing
6%
hospitality
6%
customer care
6%
customer base
6%
contact centre
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Advisor skills and keywords or scan your CV to get a personalised score.