Customer Services Advisor Skills you Need for your CV and Career in Customer Service
Customer Services Advisor Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Services Advisor role. We ranked the top skills based on the percentage of Customer Services Advisor job descriptions they appeared on. For example, 91% of Customer Services Advisor job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
91%
call centre
32%
communication skills
28%
calls
14%
telephone manner
14%
customer care
14%
general administration
10%
call handling
10%
order processing
10%
customer services
10%
shiftwork
10%
computer literate
10%
receptionist duties
10%
calming
10%
resolving
10%
ms office
10%
enquiries
10%
empathy
10%
inbound calls
5%
sales order processing
5%
helpdesk
5%
customer service advisor
5%
customer base
5%
complaints
5%
high attention to detail
5%
excellent telephone etiquette
5%
no experience required
5%
full-time
5%
interaction
5%
fraud
5%
financial services
5%
customer support
5%
banking
5%
customer experience
5%
contact centre
5%
appointments
5%
organisational skills
5%
customer service representatives
5%
commission
5%
administrative
5%
Improve your CV's success rate by using these Customer Services Advisor skills and keywords or scan your CV to get a personalised score.