Customer Services Advisor Skills you Need for your CV and Career in Customer Service

Share

Customer Services Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Advisor role. We ranked the top skills based on the percentage of Customer Services Advisor job descriptions they appeared on. For example, 53% of Customer Services Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
53%
communication skills
31%
customer services
27%
contact centre
22%
calls
18%
interaction
14%
call centre
14%
customer support
14%
customer experience
14%
orders
14%
enquiries
14%
warehouse
9%
technical support
9%
helpdesk
9%
trade
9%
parts
9%
databases
9%
computer systems
9%
automotive
9%
invoicing
9%
client services
9%
west end
9%
advisor
5%
microsoft office
5%
complaints
5%
database admin
5%
recalls
5%
scheduling
5%
calming
5%
customer care
5%
empathy
5%
ms office
5%
resolving
5%
administrative
5%
commission
5%
customer service representatives
5%
organisational skills
5%
telephone manner
5%
banking
5%
financial services
5%
fraud
5%
customer service executive
5%
payroll
5%
queries
5%
crm
5%
records
5%
returns
5%
call centre agent
5%
client experience
5%
customer care advisor
5%
customer service advisor
5%
line support
5%
inbound sales
5%
sales administrator
5%
client team enquiries assistant
5%
customer service representative
5%
customer services executive
5%
enquiries advisor
5%
enquiries assistant
5%
enquiries executive
5%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Advisor skills and keywords or scan your CV to get a personalised score.