Customer Service Technician Skills you Need for your CV and Career in Customer Service

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Customer Service Technician Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Technician role. We ranked the top skills based on the percentage of Customer Service Technician job descriptions they appeared on. For example, 60% of Customer Service Technician job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
60%
scheduling
20%
outbound
20%
inbound
20%
enquires
20%
customers
20%
claims
20%
calls
20%
helpdesk
20%
buckingham
10%
contractors
10%
data entry
10%
facilities management
10%
services delivery
10%
stock control
10%
automotive
10%
troubleshooting
10%
communication skills
10%
data analysis
10%
junior customer support technician
10%
motorsport
10%
ms office
10%
organisational skills
10%
product testing
10%
support engineer
10%
support technician
10%
time management
10%
claims management
10%
planning
10%
insurance
10%
kpi implementation
10%
team management
10%
customer care co-ordinator
10%
attention to detail
10%
client rapport
10%
general administration
10%
planner
10%
customer service assistant
10%
prioritisation
10%
relationship management
10%
automotive repair
10%
maintenance
10%
service advisor
10%
technical team
10%
administrator
10%
customer service advisor
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Technician skills and keywords or scan your CV to get a personalised score.