Customer Service Support Manager Skills you Need for your CV and Career in Customer Service

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Customer Service Support Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Support Manager role. We ranked the top skills based on the percentage of Customer Service Support Manager job descriptions they appeared on. For example, 53% of Customer Service Support Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
53%
customer service manager
36%
management
30%
team leader
18%
manager
18%
training
12%
communication
6%
management skills
6%
customer support
6%
retention strategies
6%
delivering exceptional customer service
6%
headcount
6%
team performance
6%
customer satisfaction
6%
leadership
6%
people skills
6%
customer experience
6%
development
6%
management experience
6%
health and safety
6%
high standards
6%
contact centre
6%
customer retention
6%
kpi's
6%
managing
6%
reporting
6%
branch manager
6%
community
6%
culture
6%
group manager
6%
information services
6%
library assistant
6%
local government
6%
reading
6%
surrey
6%
sales admin
6%
strategy
6%
zendesk
6%
admin
6%
administration
6%
administrator
6%
call centre
6%
call management
6%
car rental
6%
sales
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Support Manager skills and keywords or scan your CV to get a personalised score.