Customer Service Support Manager Skills you Need for your CV and Career in Customer Service

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Customer Service Support Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Support Manager role. We ranked the top skills based on the percentage of Customer Service Support Manager job descriptions they appeared on. For example, 63% of Customer Service Support Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
63%
management
18%
client services manager
11%
communication skills
11%
customer service manager
11%
customer support
11%
sales
11%
account manager
11%
admin
7%
client relationship manager
7%
client support
7%
client services
7%
customer relationship manager
7%
customer care
7%
customer experience
7%
customer queries
7%
training
7%
manager
7%
customer service representative
7%
events
7%
reading
7%
account executive
7%
front of house assistant
4%
software implementation
4%
concerts
4%
bdm
4%
agreements
4%
customer service team leader
4%
software support analyst
4%
live events
4%
client relationship
4%
attention to detail
4%
car hire
4%
helpdesk
4%
sql
4%
calls
4%
contracts
4%
car rental
4%
service delivery manager
4%
support analyst
4%
outbound calls
4%
contract support manager
4%
experience in similar role
4%
customer advisor
4%
contract
4%
support consultant
4%
productivity
4%
new business
4%
good communication
4%
client success
4%
client services team leader
4%
technical
4%
scheme
4%
partner manager
4%
it literate
4%
client support manger
4%
crm
4%
administration
4%
team leader
4%
service reviews
4%
working to deadlines
4%
customer service consultant
4%
business support
4%
sla
4%
a confident and enthusiastic telephone manner
4%
customer service coordinator
4%
kpis
4%
aftersales
4%
stakeholders
4%
environment
4%
relations manager
4%
service delivery
4%
customer support manager
4%
london
4%
sales support
4%
business development
4%
excellent customer service skills
4%
customer services
4%
sales customer service
4%
warranty
4%
operations management
4%
facilities
4%
client team enquiries assistant
4%
german
4%
senior customer service advisor
4%
coaching
4%
team leadership
4%
fm
4%
media sales
4%
negotiation
4%
richmond
4%
manufacturer
4%
office manager
4%
customer services executive
4%
swiss german
4%
process improvement
4%
sap
4%
recycle
4%
enquiries advisor
4%
telemarketing
4%
resolve issues
4%
service desk
4%
customer service support
4%
waste
4%
enquiries assistant
4%
telephone manner
4%
box office
4%
account management
4%
engineering
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Support Manager skills and keywords or scan your CV to get a personalised score.