Customer Service Supervisor Skills you Need for your CV and Career in Customer Service

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Customer Service Supervisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Supervisor role. We ranked the top skills based on the percentage of Customer Service Supervisor job descriptions they appeared on. For example, 72% of Customer Service Supervisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
72%
call centre
25%
sales
18%
order processing
15%
automotive
15%
retail
11%
communications
11%
communication skills
11%
microsoft office
11%
account management
8%
advisor
8%
administration
8%
customer services supervisor
8%
aftersales
8%
bdm
8%
clients
8%
commercial
8%
dealership
8%
manager
8%
manufacturing
8%
post care
8%
quotes
8%
medical file handling
8%
selling
8%
senior
8%
supervisor
8%
workshop
8%
training
8%
ecommerce
8%
multi tasking
8%
customer service team leader
8%
customer service manager
8%
client service manager
8%
general administrative
8%
timetabling
8%
customer experience
8%
library
8%
hubs
8%
management experience
8%
emails
8%
file handler
8%
client relationships
8%
leadership
8%
customer support manager
8%
calls
8%
team leader
8%
complaints
8%
enquiries
8%
interpersonal skills
8%
service skills
4%
tablets
4%
events
4%
technology
4%
customer issues
4%
management
4%
customer care
4%
outbound calls
4%
maintaining relationships
4%
crm
4%
sap system
4%
supervisory experience
4%
point of escalation
4%
report writing
4%
english language skills
4%
highly detailed
4%
numerical ability
4%
telephone manner
4%
attention to detail
4%
strong communication skills
4%
overseeing
4%
administrative duties
4%
computer literate
4%
estimates
4%
invoicing
4%
logistics
4%
organisational skills
4%
problem solving
4%
administrative
4%
complaint handling
4%
customer service supervisor
4%
customer support
4%
inbound call centre
4%
car
4%
cars
4%
ars
4%
ev charging
4%
operations
4%
renewable energy
4%
renewables
4%
solar panels
4%
technical support
4%
technician
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Supervisor skills and keywords or scan your CV to get a personalised score.