Customer Service Representative Skills you Need for your CV and Career in Transport & Logistics

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Customer Service Representative Skills List in Transport & Logistics

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 37% of Customer Service Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
37%
delivery driver
28%
deliveries
28%
driving
28%
warehouse
19%
freight forwarding
19%
export
19%
product sales
19%
merchandising representative
19%
merchandising assistant
19%
logistics operative and van driver
19%
logistics assistant
19%
face to face sales
19%
shipping
19%
hgv driver
19%
invoice
10%
branch manager
10%
facilities management
10%
finance
10%
driver
10%
health & safety
10%
import
10%
import export
10%
international logistics
10%
problem solving
10%
management
10%
organisational skills
10%
risk assessments
10%
sales
10%
supply chain
10%
transportation
10%
class 1
10%
freight
10%
class 2 driver
10%
orders
10%
logistics
10%
transport driver
10%
transport coordinator
10%
logistics driver
10%
hgv class 1 driver
10%
hgv class 1
10%
reliable
10%
npd
10%
process improvement
10%
product testing
10%
trials
10%
communication skills
10%
computer literate
10%
couriers
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.