Customer Service Representative Skills for your CV in the Financial Services Industry

Share

Customer Service Representative Skills List in the Financial Services Industry

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 59% of Customer Service Representative job descriptions contained customer service as a required skill.

Skills

Popularity

customer service
59%
financial services
24%
insurance
18%
advisor
18%
call centre
18%
finance
18%
oral communication
12%
customer service representative
12%
client services
12%
banking
12%
communication skills
12%
flexibility
12%
numeracy
12%
sales
6%
delivering exceptional customer service
6%
scheduling
6%
time management
6%
mortgage advisor
6%
customer services
6%
mortgage broker
6%
claims handling
6%
audits
6%
insolvency
6%
regulatory guidelines
6%
complaints
6%
stakeholder management
6%
resolving issues
6%
fca
6%
contact centre
6%
advice
6%
back office
6%
client services executive
6%
compliance
6%
retail
6%
investments
6%
payments
6%
appointments
6%
london
6%
telephone manner
6%
operations
6%
business support manager
6%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.