Customer Service Representative Skills for your CV in the Financial Services Industry
Customer Service Representative Skills List in the Financial Services Industry
Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 59% of Customer Service Representative job descriptions contained customer service as a required skill.
Skills
Popularity
customer service
59%
financial services
24%
insurance
18%
advisor
18%
call centre
18%
finance
18%
oral communication
12%
customer service representative
12%
client services
12%
banking
12%
communication skills
12%
flexibility
12%
numeracy
12%
sales
6%
delivering exceptional customer service
6%
scheduling
6%
time management
6%
mortgage advisor
6%
customer services
6%
mortgage broker
6%
claims handling
6%
audits
6%
insolvency
6%
regulatory guidelines
6%
complaints
6%
stakeholder management
6%
resolving issues
6%
fca
6%
contact centre
6%
advice
6%
back office
6%
client services executive
6%
compliance
6%
retail
6%
investments
6%
payments
6%
appointments
6%
london
6%
telephone manner
6%
operations
6%
business support manager
6%
Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.