Customer Service Representative CV Keywords & Skills in the Financial Services Industry

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Customer Service Representative Skills List in the Financial Services Industry

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 36% of Customer Service Representative job descriptions contained finance as a required skill.

Keywords / Skills

Popularity

finance
36%
financial services
29%
customer service
22%
mortgage advisor
22%
back office
22%
client services
22%
client services executive
22%
investments
22%
london
22%
operations
22%
call centre
15%
insurance
15%
loans
15%
advisor
15%
itil
8%
sql
8%
contact centre
8%
legal support
8%
mortgage broker
8%
telephony
8%
cemap
8%
customer service representative
8%
broker
8%
cemap qualified
8%
administrative
8%
commission
8%
customer services
8%
lead generation
8%
blended learning
8%
broadband
8%
manage multiple
8%
onboarding
8%
representation
8%
support groups
8%
team building
8%
wellbeing
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.