Customer Service Representative Skills you Need for your CV and Career in Financial Services

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Customer Service Representative Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 55% of Customer Service Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
55%
collections
28%
team leader
23%
independent financial advice
19%
financial advice
19%
financial services
19%
advice
19%
finance
10%
sales
10%
admin
10%
administration
10%
call centre
10%
epsom
10%
business development
10%
mortgages
10%
savings
10%
administrative
10%
financial planning
10%
paraplanning
10%
telephone manner
10%
management
10%
client services
10%
contact centre
5%
communication skills
5%
financial planners
5%
organisational skills
5%
negotiating
5%
microsoft office
5%
debt
5%
customer satisfaction
5%
complaints
5%
call monitoring
5%
calls
5%
pensions
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.