Customer Service Representative Skills you Need in the Financial Services Industry

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Customer Service Representative Skills List in the Financial Services Industry

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 15% of Customer Service Representative job descriptions contained customer service as a skill.

Skills

Popularity

customer service
15%
financial services
13%
client services
12%
technical support
7%
insurance
5%
recruitment
5%
sales
5%
french
5%
call centre
4%
technology
4%
consultative sales
4%
customer support
4%
data entry
2%
german
2%
interpersonal skills
2%
italian
2%
multilingual
2%
customer service representatives
2%
spanish
2%
broker
2%
life insurance
2%
underwriting
2%
mortgage advisor
2%
mortgage broker
2%
mortgage lending
2%
communication skills
2%
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