Customer Service Officer Skills you Need for your CV and Career in Banking

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Customer Service Officer Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 34% of Customer Service Officer job descriptions contained communication skills as a required skill.

Keywords / Skills

Popularity

communication skills
34%
computer literate
34%
customer service
34%
interpersonal skills
34%
numerical ability
34%
leadership
34%
negotiation
34%
payments
34%
scale-up
34%
account opening
34%
banking
34%
branch banking
34%
cross selling
34%
new clients
34%
retail banking
34%
sales
34%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.