Customer Service Officer Skills you Need for your CV and Career in Banking

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Customer Service Officer Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 40% of Customer Service Officer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
40%
banking
36%
retail banking
36%
sales
36%
account opening
32%
branch banking
32%
cross selling
32%
new clients
32%
cantonese
8%
kyc
8%
arrears
8%
operational risk
8%
rcsa
4%
ms office
4%
personal banking
4%
retail
4%
urdu
4%
administration duties
4%
compliance
4%
estate agents
4%
business development
4%
supportive
4%
business continuity
4%
risk assessments
4%
risk registers
4%
vulnerability
4%
credit analysis
4%
accurate data entry
4%
admin
4%
credit proposal
4%
administrative
4%
audit
4%
financial analysis
4%
communication skills
4%
key risk indicators
4%
financial statement analysis
4%
empathy
4%
relationship management
4%
hindi
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.