Customer Service Officer Skills you Need for your CV and Career in Banking
Customer Service Officer Skills List in Banking
Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 40% of Customer Service Officer job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
40%
banking
36%
retail banking
36%
sales
36%
account opening
32%
branch banking
32%
cross selling
32%
new clients
32%
cantonese
8%
kyc
8%
arrears
8%
operational risk
8%
rcsa
4%
ms office
4%
personal banking
4%
retail
4%
urdu
4%
administration duties
4%
compliance
4%
estate agents
4%
business development
4%
supportive
4%
business continuity
4%
risk assessments
4%
risk registers
4%
vulnerability
4%
credit analysis
4%
accurate data entry
4%
admin
4%
credit proposal
4%
administrative
4%
audit
4%
financial analysis
4%
communication skills
4%
key risk indicators
4%
financial statement analysis
4%
empathy
4%
relationship management
4%
hindi
4%
Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.