Customer Service Officer Skills you Need for your CV and Career in Banking

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Customer Service Officer Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 25% of Customer Service Officer job descriptions contained branch banking as a required skill.

Keywords / Skills

Popularity

branch banking
25%
scale-up
25%
payments
25%
negotiation
25%
leadership
25%
sales
25%
retail banking
25%
new clients
25%
cross selling
25%
appraisal
25%
banking
25%
account opening
25%
numerical ability
25%
interpersonal skills
25%
customer service
25%
computer literate
25%
communication skills
25%
loans
25%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.