Customer Service Officer Skills you Need for your CV and Career in Banking

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Customer Service Officer Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 34% of Customer Service Officer job descriptions contained sales as a required skill.

Keywords / Skills

Popularity

sales
34%
branch banking
34%
account opening
34%
retail banking
34%
new clients
27%
cross selling
27%
banking
27%
product
14%
operations
14%
kyc
14%
implementation
14%
strategy
14%
premier
14%
premier relationship officer
14%
relationship
14%
bank
7%
attention to detail
7%
communication
7%
aml
7%
team management
7%
branch operations
7%
cash handling
7%
cso
7%
customer service
7%
driver
7%
financial services
7%
customer journeys
7%
team handling
7%
manager
7%
swift payments
7%
automotive
7%
audit
7%
consumer lending
7%
credit risk
7%
regulatory requirements
7%
lending
7%
leasing
7%
leadership
7%
hire purchase
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.