Customer Service Officer Skills you Need for your CV and Career in Banking

Share

Customer Service Officer Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 20% of Customer Service Officer job descriptions contained implementation as a required skill.

Keywords / Skills

Popularity

implementation
20%
product
20%
strategy
20%
premier
20%
premier relationship officer
20%
relationship
20%
retail banking
20%
automotive
10%
regulatory requirements
10%
branch banking
10%
consumer lending
10%
credit risk
10%
customer journeys
10%
hire purchase
10%
leadership
10%
leasing
10%
lending
10%
effective communication
10%
team handling
10%
sales
10%
operations
10%
new clients
10%
manager
10%
kyc
10%
cross selling
10%
banking
10%
audit
10%
account opening
10%
swift payments
10%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.