Customer Service Manager Skills you Need in the Financial Services Industry

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Customer Service Manager Skills List in the Financial Services Industry

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 6% of Customer Service Manager job descriptions contained customer service as a skill.

Skills

Popularity

customer service
6%
arrears
4%
administration
4%
collections
4%
case management
4%
debt
4%
property finance
4%
administrative
4%
commercial real estate
2%
mortgage admin
2%
telesales
2%
loan administrator
2%
loan management
2%
management
2%
organised
2%
mortgage
2%
financial services
2%
proactive
2%
building business relationships
2%
hardship
2%
interpersonal skills
2%
communication skills
2%
post-sales
2%
business support
2%
highly detailed
2%
microsoft excel
2%
organisational skills
2%
data entry
2%
credit
2%
vat
2%
customer
2%
call center
2%
bridging finance
2%
call centre
2%
organisation
2%
insurance
2%
account management
2%
kpi
2%
commercial loans
2%
case manager
2%
targets
2%

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