Customer Service Manager Skills you Need for your CV and Career in Financial Services

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Customer Service Manager Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 32% of Customer Service Manager job descriptions contained financial services as a required skill.

Keywords / Skills

Popularity

financial services
32%
customer service
29%
banking
20%
customer contact
16%
customer queries
16%
financial planners
16%
pension administration
16%
pensions
16%
wealth management
16%
customer service administrator
16%
customer service advisor
16%
sales administrator
16%
sales advisor
16%
sales executive
16%
communication skills
16%
retail
12%
paraplanning
12%
financial planning
12%
administrative
8%
trainee relationship manager
8%
complaint management
8%
complaints
8%
manager
8%
jewellery
8%
loans
8%
business development
8%
project management
4%
management
4%
insurance
4%
crm
4%
payments
4%
negotiating
4%
defined benefit
4%
defined contribution
4%
collections
4%
pensions administrator
4%
fsa
4%
interpersonal skills
4%
math
4%
advice
4%
financial data
4%
report writing
4%
administration duties
4%
life insurance
4%
mortgage broker
4%
asset
4%
asset management
4%
customer complaints
4%
sales
4%
leasing
4%
accounting
4%
business administration
4%
finance
4%
finance controller
4%
finance jobs
4%
finance officer
4%
financial
4%
financial administration
4%
financial officer
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.