Customer Service Manager Skills you Need for your CV and Career in Financial Services

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Customer Service Manager Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 43% of Customer Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
43%
credit
29%
financial services
29%
collections
29%
crm
29%
management
29%
mortgage lending
15%
compliance
15%
case management
15%
building relationships
15%
finances
15%
debt recovery
15%
finance assistant
15%
project management
15%
insurance
15%
senior management
15%
sales
15%
recruitment
15%
leadership
15%
banking
15%
recoveries
15%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.