Below we've put together a list of the skills needed for Customer Service Account Manager. We ranked the top skills based on the percentage of Customer Service Account Manager job descriptions they appeared on. For example, 15% of Customer Service Account Manager job descriptions contained customer service as a skill.
The most common skills found on Customer Service Account Manager job descriptions in 2021.
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One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.
Master Customer Service using this practical customer care course4.7 (7,861)
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service4.6 (71)
For you and your team to be successful in providing great customer service, start by putting your customer first4.4 (2,003)
Creating a Customer Service advantage in Your department or business through communication and Customer Management4.1 (2,019)
Enhance your customer support and truly differentiate yourself from your competition!4.4 (7,515)
Customer Service Sells. Great customer service experiences are a joy to us all, be the person customers rave about4.6 (94)
How to keep your head when everyone else is losing theirs4.5 (9,752)
Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone.4.5 (2,550)
How to give the best customer service in your industry and keep those customers raving about your business.4.3 (1,375)
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills4.7 (11)
Learn about service management, four dimensions, guiding principles, service value system, and the ITIL 4 practices4.4 (7,848)
A Step by Step Guide For Customer Service Professionals and Managers4.5 (69)
Learn the basics of customer service its practical application by taking this customer service course.4.3 (24)
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more.4.5 (1,108)
Customer | At Your Service will give you the tools to make a connection and build a relationship with your customer base4.4 (44)
An introduction to customer service and its importance in any business.4.5 (211)
An introduction to customer service and its importance in any business.4.3 (137)
An introductory course about understanding the foundations of Customer Service.4.3 (135)
Moving customers from consumers to advocates4.1 (75)
Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts4.1 (433)