Customer Service Account Manager Skills you Need for your CV and Career in Customer Service

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Customer Service Account Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Account Manager role. We ranked the top skills based on the percentage of Customer Service Account Manager job descriptions they appeared on. For example, 57% of Customer Service Account Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
57%
account manager
44%
account management
18%
contact centre
18%
relationship manager
14%
relationship building
14%
key account manager
14%
compliance
14%
clients
14%
sales administration
14%
customer services
14%
freight forwarding
9%
fcl
9%
import export
9%
key account management
9%
lcl
9%
quality assurance
9%
performance management
9%
sales support
9%
management
9%
hospitality
9%
customer experience
9%
building relationships
9%
call centre
9%
client accounts
9%
financial institutions
9%
uk tax
5%
sales order processing
5%
office coordinator
5%
order processor
5%
processing orders
5%
sales admin
5%
sales executive
5%
advisory
5%
communication skills
5%
empathy
5%
explaining
5%
hmrc enquiries
5%
payroll services
5%
pensions
5%
service level agreements
5%
telephone manner
5%
general administrative duties
5%
general administration
5%
ms office
5%
b2b
5%
business development
5%
courier
5%
internal account manager
5%
logistics
5%
sales
5%
customer care
5%
administrative
5%
collections
5%
customer management
5%
debt management
5%
automotive parts
5%
bonus
5%
project management
5%
quote
5%
technical information
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Account Manager skills and keywords or scan your CV to get a personalised score.