Customer Relationship Manager Skills you Need for your CV and Career in Customer Service

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Customer Relationship Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Relationship Manager role. We ranked the top skills based on the percentage of Customer Relationship Manager job descriptions they appeared on. For example, 74% of Customer Relationship Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
74%
communication skills
22%
account manager
16%
account management
16%
technology
11%
written communication
11%
call centre
11%
contact centre
11%
customer care
11%
onboarding
11%
german
11%
client services
11%
b2b
11%
crm
11%
service delivery
11%
sales
11%
sales order processing
11%
resourcing
6%
inside sales
6%
sales administration
6%
project teams
6%
sap crm
6%
soft sales
6%
internal sales
6%
relationship management
6%
telesales
6%
property management
6%
manage client relationships
6%
communicator
6%
consultative approach
6%
consultative sales
6%
contractors
6%
employment law
6%
english language skills
6%
resolution
6%
customer relations
6%
customer relationship manager
6%
customer service manager
6%
financial services
6%
caseload management
6%
information technology
6%
microsoft solutions
6%
sales admin
6%
customer focused
6%
resource allocation
6%
computer literate
6%
telephone manner
6%
account managing
6%
recruiting
6%
crm databases
6%
customer services
6%
microsoft crm
6%
resource
6%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Relationship Manager skills and keywords or scan your CV to get a personalised score.