FrançaisCustomer Relationship Manager Skills you Need for your CV and Career in Customer Service
Customer Relationship Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Relationship Manager role. We ranked the top skills based on the percentage of Customer Relationship Manager job descriptions they appeared on. For example, 71% of Customer Relationship Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
71%
account management
18%
account manager
18%
communication skills
18%
contact centre
12%
sales order processing
12%
onboarding
12%
crm
12%
sales
12%
b2b
12%
client services
12%
customer care
12%
service delivery
12%
call centre
12%
property management
6%
sap crm
6%
project teams
6%
sales administration
6%
inside sales
6%
internal sales
6%
relationship management
6%
telesales
6%
resource allocation
6%
manage client relationships
6%
communicator
6%
consultative sales
6%
consultative approach
6%
contractors
6%
employment law
6%
english language skills
6%
soft sales
6%
information technology
6%
customer focused
6%
resolution
6%
computer literate
6%
telephone manner
6%
account managing
6%
microsoft solutions
6%
german
6%
technology
6%
written communication
6%
resourcing
6%
recruiting
6%
caseload management
6%
financial services
6%
crm databases
6%
customer services
6%
microsoft crm
6%
resource
6%
sales admin
6%
Improve your CV's success rate by using these Customer Relationship Manager skills and keywords or scan your CV to get a personalised score.