Customer Relations Officer Skills you Need for your CV and Career in Customer Service

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Customer Relations Officer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Relations Officer role. We ranked the top skills based on the percentage of Customer Relations Officer job descriptions they appeared on. For example, 63% of Customer Relations Officer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
63%
complaints
25%
visitor services team leader
25%
visitor services manager
25%
retail manager
25%
reception manager
25%
front of house
25%
customer relations manager
25%
client services
25%
client relations
25%
licensing regulation
13%
local authority
13%
elections
13%
administration
13%
outbound calls
13%
database administration
13%
data management
13%
communication skills
13%
hybrid working
13%
team leader
13%
team lead
13%
surrey
13%
senior
13%
public sector jobs
13%
public sector
13%
management
13%
local government
13%
flexible
13%
data analysis
13%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Relations Officer skills and keywords or scan your CV to get a personalised score.