Customer Relations Manager Skills you Need for your CV and Career in Customer Service

Share

Customer Relations Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Relations Manager role. We ranked the top skills based on the percentage of Customer Relations Manager job descriptions they appeared on. For example, 53% of Customer Relations Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
53%
client services
24%
call centre
12%
crm
12%
management
12%
sales
12%
client relations
12%
visitor services manager
12%
customer relations manager
12%
front of house
12%
reception manager
12%
retail manager
12%
visitor services team leader
12%
resource allocation
6%
resource
6%
microsoft crm
6%
resourcing
6%
sap crm
6%
orders
6%
selling
6%
client relationship manager
6%
client support
6%
customer relationship manager
6%
customer retention manager
6%
implementation manager
6%
inbound sales
6%
crm databases
6%
relations manager
6%
relationship management
6%
contracts
6%
data
6%
manager
6%
microsoft office
6%
reporting
6%
contact centre
6%
financial institutions
6%
performance management
6%
quality assurance
6%
business support
6%
client relationship
6%
customer service manager
6%
telephone customer
6%
customer success
6%
events
6%
sales support
6%
sponsorship sales
6%
calls
6%
compliance
6%
customer service management
6%
supervisory experience
6%
team leader
6%
team management
6%
customer relations
6%
customer service advisor
6%
customer service executive
6%
customer support
6%
customer services
6%
drive improvement
6%
erp
6%
managing teams
6%
car
6%
complaint
6%
complaints
6%
dispute resolution
6%
motor
6%
accounts
6%
order processing
6%
preparing quotes
6%
sales administration
6%
sales experience
6%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Relations Manager skills and keywords or scan your CV to get a personalised score.