Customer Relations Manager Skills you Need for your CV and Career in Customer Service

Share

Customer Relations Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Relations Manager role. We ranked the top skills based on the percentage of Customer Relations Manager job descriptions they appeared on. For example, 34% of Customer Relations Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
34%
customer relationship manager
23%
customer services manager
23%
customer success manager
23%
appraisals
23%
career development
23%
management experience
23%
workforce planning
23%
telephone manner
12%
business administration
12%
customer care
12%
customer experience
12%
customer service manager
12%
cx
12%
administrative
12%
community
12%
engagement
12%
utilities
12%
communication skills
12%
customer complaints
12%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Relations Manager skills and keywords or scan your CV to get a personalised score.