Customer Relations Manager Skills you Need for your CV and Career in Customer Service

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Customer Relations Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Relations Manager role. We ranked the top skills based on the percentage of Customer Relations Manager job descriptions they appeared on. For example, 60% of Customer Relations Manager job descriptions contained sales as a required skill.

Keywords / Skills

Popularity

sales
60%
customer service
40%
sales consultant
20%
cross selling
20%
pricing
20%
selling
20%
bdm
20%
business development executive
20%
business development manager
20%
lead generation
20%
inquiries
20%
sales executive
20%
bde
20%
client manager
20%
client relations executive
20%
internal sales executive
20%
sales agent
20%
service quality
20%
calls
20%
empathy
20%
complaint management
20%
customer communication
20%
complaint
20%
management
20%
fmcg
20%
b2b
20%
time management
20%
telephone manner
20%
communication skills
20%
clinical
20%
case
20%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Relations Manager skills and keywords or scan your CV to get a personalised score.