Below we've put together a list of the skills needed for Customer Manager. We ranked the top skills based on the percentage of Customer Manager job descriptions they appeared on. For example, 8% of Customer Manager job descriptions contained Customer Success as a skill.
The most common skills found on Customer Manager job descriptions in 2021.
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One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.
The foundations to become a great Customer Success Manager in a tech company. A very well paid profession on the rise4.4 (2,221)
Accelerate your Customer Success career with actionable strategies you can implement immediately.4.6 (219)
End to End functionality of customer 360 Data Manager along with details of Cloud Information Model5.0 (4)
The definitive Customer Success Management course. Practical resources for professional Customer Success Managers.4.3 (41)
Direct conversations with real customers to gain insight, test product concepts, and drive product success4.7 (32)
Improve customer satisfaction with ISO standards.4.3 (8)
A Step by Step Guide For Customer Service Professionals and Managers4.5 (69)
Product Marketing Manager, User Acquisition, Customer Acquisition, B2B Lead Generation, Go to Market, Demand Generation4.9 (36)
Talk to your customers and find out if they need your product. Before building anything.4.1 (4)
Learn how to make data-driven business decisions, analyze relevant insights, and improve your customers experience4.5 (75)
Perfect for entrepreneurs and product managers wishing to learn how to build products that customers actually want4.0 (15)
Excel at customer relationship management | Improve your soft skills | Create positive experiences to wow your customers4.5 (182)
Ensure your customers stay longer, buy more, and advocate for you by helping them achieve their desired outcome.4.3 (358)
Discover 20 easy to implement strategies to reduce your churn rate in less than 3 months and increase your retention4.4 (263)
Integrated Product Discovery applying Jobs to be Done4.0 (53)
Master Customer Service using this practical customer care course4.7 (7,907)
Enhance your customer support and truly differentiate yourself from your competition!4.4 (7,528)
Be guided on understanding the modern customer and how their needs have changed over time4.4 (3,603)
How to keep your head when everyone else is losing theirs4.5 (9,786)
For you and your team to be successful in providing great customer service, start by putting your customer first4.3 (2,017)