Customer Care Manager Skills you Need for your CV and Career in Customer Service

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Customer Care Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Care Manager role. We ranked the top skills based on the percentage of Customer Care Manager job descriptions they appeared on. For example, 48% of Customer Care Manager job descriptions contained customer care as a required skill.

Keywords / Skills

Popularity

customer care
48%
customer service
37%
construction
27%
team leader
16%
customer service manager
16%
customer services
11%
contact centre manager
11%
customer care manager
11%
operations manager
11%
property
11%
new homes
11%
customer service team leader
11%
customer satisfaction
11%
leadership
6%
attention to detail
6%
customer contact
6%
crm
6%
customer service advisor
6%
customer care coordinator
6%
customer service assistant
6%
data input
6%
inbound calling
6%
fenestration
6%
customer liaison
6%
sales order processor
6%
marketing
6%
management
6%
weekly pay
6%
office administrator
6%
coordinators
6%
sales
6%
senior management
6%
maintenance
6%
upvc
6%
stakeholder analysis
6%
new builds
6%
contact management
6%
zendesk
6%
planned preventative maintenance
6%
customer service representatives
6%
answering incoming calls
6%
scheduling
6%
customer care administrator
6%
data processing
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Care Manager skills and keywords or scan your CV to get a personalised score.