Customer Care Manager Skills you Need for your CV and Career in Customer Service

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Customer Care Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Care Manager role. We ranked the top skills based on the percentage of Customer Care Manager job descriptions they appeared on. For example, 54% of Customer Care Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
54%
team leader
24%
account manager
16%
customer care manager
16%
account management
16%
contact centre
16%
customer care co-ordinator
8%
supervisor
8%
fast learner
8%
motivation
8%
negotiating
8%
office administration
8%
organisational skills
8%
planning
8%
stock management
8%
administration
8%
customer service manager
8%
customer services
8%
kpi
8%
management
8%
insurance
8%
performance reviews
8%
performance measurement
8%
people development
8%
management skills
8%
billing
8%
building relationships
8%
customer support
8%
client service
8%
customer care coordinator
8%
new homes
8%
defects
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Care Manager skills and keywords or scan your CV to get a personalised score.