Customer Care Consultant Skills you Need for your CV and Career in Customer Service

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Customer Care Consultant Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Care Consultant role. We ranked the top skills based on the percentage of Customer Care Consultant job descriptions they appeared on. For example, 85% of Customer Care Consultant job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
85%
customer care
39%
call centre
31%
communication skills
31%
calls
24%
contact centre
24%
advisor
16%
service skills
16%
sales administration
16%
orders
16%
key accounts
16%
customer support
16%
crm
16%
outbound calls
16%
administrator
16%
appointments
16%
general administration
16%
customer services
16%
customer service advisor
16%
fast paced environment
8%
active team player
8%
friendly
8%
journey
8%
relationship management
8%
sap
8%
building relationships
8%
enquiries
8%
finance
8%
queries
8%
regulatory standards
8%
responding
8%
communication
8%
admin
8%
retail
8%
microsoft excel
8%
cross selling
8%
complaints
8%
telephone manner
8%
sales admin
8%
hospitality
8%
contact centre agent
8%
supportive
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Care Consultant skills and keywords or scan your CV to get a personalised score.