Customer Care Consultant Skills you Need for your CV and Career in Customer Service

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Customer Care Consultant Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Care Consultant role. We ranked the top skills based on the percentage of Customer Care Consultant job descriptions they appeared on. For example, 71% of Customer Care Consultant job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
71%
call centre
36%
customer services
24%
brand ambassador
18%
product support
18%
product trainer
18%
admin
18%
product training executive
18%
administration
18%
retail trainer
18%
sales advisor
18%
inbound
18%
trainer
18%
outbound
18%
training advisor
18%
contact centre
18%
sales adviser
18%
training coordinator
18%
customer care
18%
telephone
18%
order processing
12%
customer service representative
12%
communication skills
12%
empathy
12%
arrears
6%
health
6%
customer service consultant
6%
french
6%
orders
6%
customer service executive
6%
multitasking skills
6%
agent
6%
contractors
6%
customer support
6%
spanish
6%
complaint
6%
client team enquiries assistant
6%
reliable
6%
tax
6%
customer services executive
6%
bilingual
6%
enquiries assistant
6%
german
6%
front of house assistant
6%
telephone manner
6%
collections
6%
business support
6%
client service
6%
customer advisor
6%
customer aid
6%
administrative
6%
customer assistant
6%
consultative approach
6%
customer service administrator
6%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Care Consultant skills and keywords or scan your CV to get a personalised score.