Collections Skills you Need for your CV and Career in Financial Services

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Collections Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Collections role. We ranked the top skills based on the percentage of Collections job descriptions they appeared on. For example, 68% of Collections job descriptions contained collections as a required skill.

Keywords / Skills

Popularity

collections
68%
collections agent
30%
collections advisor
30%
arrears
25%
credit control
20%
financial services
20%
debt management
18%
debt
15%
regulations
13%
litigation
10%
customer service
10%
regulatory requirements
10%
regulatory standards
8%
consumer debt
8%
credit
8%
recoveries
5%
management
5%
call centre
5%
tcf
5%
outbound calls
5%
crm
5%
contact centre
5%
customer services
5%
communication skills
5%
negotiation skills
3%
fca
3%
loan servicing
3%
consumer duty
3%
accounts receivable
3%
credit management
3%
credit monitoring
3%
rent collection
3%
relationship management
3%
leadership
3%
debt collection
3%
consumer finance
3%
sales
3%
outbound sales
3%
business development
3%
real estate loans
3%
communication
3%
financial services products
3%
deadlines
3%
negotiation
3%
payment plan
3%
debt recovery
3%
call handler
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Collections skills and keywords or scan your CV to get a personalised score.