Collections Associate Skills you Need for your CV and Career in Customer Service

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Collections Associate Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Associate role. We ranked the top skills based on the percentage of Collections Associate job descriptions they appeared on. For example, 44% of Collections Associate job descriptions contained collections agent as a required skill.

Keywords / Skills

Popularity

collections agent
44%
collections advisor
44%
customer service
25%
fca
19%
call centre
19%
arrears
19%
collections
19%
administrator
13%
outbound
13%
insurance
13%
inbound
13%
customer service advisor
13%
customer queries
7%
collections specialist
7%
ms office
7%
financial services
7%
contact centre
7%
recoveries
7%
negotiation skills
7%
litigation
7%
customer services
7%
consumer duty
7%
administrative support
7%
customer outcomes
7%
dispatching
7%
e-commerce
7%
order processing
7%
retail
7%
sales administration
7%
complaints
7%
telephone manner
7%
purchase ledger
7%
credit control
7%
financial background
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Associate skills and keywords or scan your CV to get a personalised score.