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Client Service Manager Skills in Customer Service

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Top Client Service Manager skills in Customer Service

Below we've put together a list of the skills needed for Client Service Manager. We ranked the top skills based on the percentage of Client Service Manager job descriptions they appeared on. For example, 15% of Client Service Manager job descriptions contained customer service as a skill.

The most common skills found on Client Service Manager job descriptions in 2021.

Keywords Popularity
customer service
15%
Account Manager
5%

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Online Courses for Client Service Manager

One of the best ways to acquire the skills for a role is to take an online course. We've identified some online courses from Udemy that will help you advance in your career.

The Project Management Course: Beginner to PROject Manager

The Complete Course for becoming a Successful Project Manager

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Customer Service: Soft Skills Fundamentals

How to keep your head when everyone else is losing theirs

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Become A Respected Digital Client Manager & Consultant

Accelerate Your Digital Career And Make More Money With These Powerful Digital Client Management & Consulting Skills

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Become a master of client and account management

Learn how to effectively manage, retain and grow clients

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View Details on Udemy

Amazing customer service: how to impress clients and guests

Service is not enough anymore, you need something much more powerful! Find out now what that is...

Udemy logo 4.4 (12)
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View Details on Udemy

Customer Service Mastery: Delight Every Customer

Master Customer Service using this practical customer care course

Udemy logo 4.7 (7,861)
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View Details on Udemy

Customer Service: The Six Things That All Clients Want

Master customer satisfaction to build a great business. Identify the key things which will make the difference for you

Udemy logo 4.6 (20)
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View Details on Udemy

Drop Servicing Simplified - How to land your first client

Stop Drop Shipping, and get into Drop Servicing. Less competition and 10x higher profit

Udemy logo 4.2 (7)
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View Details on Udemy

New Manager: The Basics and More of Being a Great Leader

Go from a slightly uncertain, confused newbie to a confident, skilled manager who builds and leads effective teams.

Udemy logo 4.5 (3,783)
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Key Account Management Program (KAM)

This program is teaching, how to sell to major accounts. You can develop Key Account Program if you get this course

Udemy logo 3.9 (220)
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[2021] Customer Service 2.0: Learn Digital Customer Service

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more.

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Customer Service · Client Retention and Growth Strategies

Grow Your Business · Get Creative With Your Customer Service Using Unconventional Client Retention Strategies

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Customer Service English Essentials

Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone.

Udemy logo 4.5 (2,550)
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Customer Service Certification8 Management Coaching

Customer Service Management Coaching Level 2 Grads Accredited Customer Service Certification Management Coaching Listing

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Introduction to Service Management with ITIL 4

Learn about service management, four dimensions, guiding principles, service value system, and the ITIL 4 practices

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IT Management: Essential Principles and Skills

Learn to be an indispensable and highly sought after manager in the high tech arena by following this practical course

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Start Improving Customer Service

Creating a Customer Service advantage in Your department or business through communication and Customer Management

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View Details on Udemy

Customer Service Success: Take Your Skills to the Next Level

Excel at customer relationship management | Improve your soft skills | Create positive experiences to wow your customers

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Service Level Management

An introductory course about understanding service level management, its components and policies.

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Become A Social Media Manager By Getting Facebook Clients

Find Clients, And Manage All Their Content, Or Become A Rockstar Growing Your Own Facebook Pages

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View Details on Udemy