Centre Manager Skills you Need for your CV and Career in Customer Service
Centre Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Centre Manager role. We ranked the top skills based on the percentage of Centre Manager job descriptions they appeared on. For example, 55% of Centre Manager job descriptions contained call centre as a required skill.
Keywords / Skills
Popularity
call centre
55%
contact centre
41%
customer service
28%
management
23%
customer service management
19%
sales management
19%
coaching
14%
training
14%
car rental
14%
customer services
14%
learning management
10%
team player
10%
facilities management
10%
contact centre manager
10%
sales
10%
l&d strategy
10%
customer support
5%
data entry
5%
good communication skills
5%
contact centre operations manager
5%
ftc
5%
performance management
5%
man management
5%
inbound
5%
phone
5%
people skills
5%
relationship management
5%
telephony
5%
risk management
5%
call centre manager
5%
transformation
5%
call centre team leader
5%
finance
5%
business operations
5%
negotiating
5%
commercial property sales
5%
customer services manager
5%
management experience
5%
admin
5%
team management
5%
customer care
5%
administration
5%
manchester
5%
advisors
5%
operations manager
5%
communication
5%
sme
5%
team leader
5%
Improve your CV's success rate by using these Centre Manager skills and keywords or scan your CV to get a personalised score.