Centre Manager Skills you Need for your CV and Career in Customer Service

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Centre Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Centre Manager role. We ranked the top skills based on the percentage of Centre Manager job descriptions they appeared on. For example, 55% of Centre Manager job descriptions contained call centre as a required skill.

Keywords / Skills

Popularity

call centre
55%
contact centre
41%
customer service
28%
management
23%
customer service management
19%
sales management
19%
coaching
14%
training
14%
car rental
14%
customer services
14%
learning management
10%
team player
10%
facilities management
10%
contact centre manager
10%
sales
10%
l&d strategy
10%
customer support
5%
data entry
5%
good communication skills
5%
contact centre operations manager
5%
ftc
5%
performance management
5%
man management
5%
inbound
5%
phone
5%
people skills
5%
relationship management
5%
telephony
5%
risk management
5%
call centre manager
5%
transformation
5%
call centre team leader
5%
finance
5%
business operations
5%
negotiating
5%
commercial property sales
5%
customer services manager
5%
management experience
5%
admin
5%
team management
5%
customer care
5%
administration
5%
manchester
5%
advisors
5%
operations manager
5%
communication
5%
sme
5%
team leader
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Centre Manager skills and keywords or scan your CV to get a personalised score.