Call Centre Team Manager Skills you Need for your CV and Career in Customer Service
Call Centre Team Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Call Centre Team Manager role. We ranked the top skills based on the percentage of Call Centre Team Manager job descriptions they appeared on. For example, 70% of Call Centre Team Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
70%
team leader
30%
call centre
30%
contact centre
30%
csa
20%
call handler
20%
customer service manager
20%
service delivery
20%
customer service advisor
20%
sap system
10%
customer care
10%
microsoft office
10%
outbound calls
10%
sales
10%
communication skills
10%
supervisory experience
10%
apprentice
10%
apprenticeship
10%
organisational skills
10%
enquiries
10%
operations manager
10%
financial services
10%
contact centre manager
10%
retail sales
10%
management
10%
supervising
10%
customer experience
10%
Improve your CV's success rate by using these Call Centre Team Manager skills and keywords or scan your CV to get a personalised score.