Call Centre Team Manager Skills you Need for your CV and Career in Customer Service
Call Centre Team Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Call Centre Team Manager role. We ranked the top skills based on the percentage of Call Centre Team Manager job descriptions they appeared on. For example, 40% of Call Centre Team Manager job descriptions contained call centre as a required skill.
Keywords / Skills
Popularity
call centre
40%
customer service
20%
team leader
20%
call management
20%
appraisals
20%
contact centre manager
20%
contact centre
10%
customer service manager
10%
customer service team leader
10%
leadership
10%
design
10%
queries
10%
interior design
10%
call centre manager
10%
outbound calls
10%
call centre team leader
10%
telemarketing
10%
customer services manager
10%
management
10%
telesales
10%
sales
10%
training
10%
insurance
10%
manager
10%
team management
10%
operations management
10%
performance reviews
10%
career development
10%
sales management
10%
management experience
10%
senior planner
10%
workforce planning
10%
collections
10%
contact centre team leader
10%
communication skills
10%
Improve your CV's success rate by using these Call Centre Team Manager skills and keywords or scan your CV to get a personalised score.