Call Centre Manager Skills you Need for your CV and Career in Sales

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Call Centre Manager Skills List in Sales

Below we have compiled a list of the most popular skills for a Call Centre Manager role. We ranked the top skills based on the percentage of Call Centre Manager job descriptions they appeared on. For example, 79% of Call Centre Manager job descriptions contained sales as a required skill.

Keywords / Skills

Popularity

sales
79%
call centre
47%
account manager
40%
sales executive
40%
telesales
40%
customer service
36%
hospitality
29%
marketing
29%
call centre manager
15%
head of sales
15%
sales manager
15%
bdm
8%
management
8%
coaching
8%
b2b
8%
events
4%
b2b sales executive
4%
lead generation
4%
leadership
4%
business development
4%
business development executive
4%
business development officer
4%
networking
4%
external sales
4%
new business
4%
key account manager
4%
presentation
4%
new business executive
4%
project management
4%
sales consultant
4%
reporting
4%
sales coordinator
4%
targets
4%
analytical
4%
tenders
4%
bid management
4%
business development manager
4%
retail
4%
communication skills
4%
sales training
4%
contact centre
4%
territory management
4%
operations manager
4%
crm
4%
team leader
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Centre Manager skills and keywords or scan your CV to get a personalised score.