Call Centre Advisor Skills for your CV in the Customer Service Industry

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Call Centre Advisor Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Call Centre Advisor role. We ranked the top skills based on the percentage of Call Centre Advisor job descriptions they appeared on. For example, 64% of Call Centre Advisor job descriptions contained customer service as a required skill.

Skills

Popularity

customer service
64%
call centre
32%
sales
19%
sales advisor
19%
communication skills
19%
rapport building
14%
hybrid
14%
calls
14%
complaint handling
10%
call center
10%
contact center
10%
customer care
10%
customer services
10%
media
10%
admin
10%
contact centre
10%
queries
10%
financial
5%
inbound calls
5%
time management
5%
good telephone manner
5%
inbound marketing
5%
parking
5%
outbound calls
5%
recovery
5%
rotherham
5%
telesales
5%
sheffield
5%
retail
5%
online retail
5%
resilient
5%
target driven
5%
tenacious
5%
customer service advisor
5%
adviser
5%
upselling
5%
call centre advisor
5%
advisor
5%
communications
5%
collection
5%
compliance
5%
debt
5%
general administration
5%
reliable
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Centre Advisor skills and keywords or scan your CV to get a personalised score.