Call Centre Advisor Skills you Need in the Customer Service Industry

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Call Centre Advisor Skills List in the Customer Service Industry

Below we have compiled a list of the most popular skills for a Call Centre Advisor role. We ranked the top skills based on the percentage of Call Centre Advisor job descriptions they appeared on. For example, 13% of Call Centre Advisor job descriptions contained customer service as a skill.

Skills

Popularity

customer service
13%
call centre
10%
contact centre
9%
gas
8%
inbound call
8%
customer enquiries
8%
electricity
8%
retail
5%
customer service advisor
4%
retail sales assistant
4%
sales advisor
4%
call centre advisor
4%
call centre agent
4%
rapport building
3%
hospitality
3%
communication
2%
objection handling
2%
communication skills
2%
problem solving
2%
retentions
1%
sales
1%
customer advisor
1%
bar work
1%
complaint handling
1%
client requirements
1%
breakdown
1%
general insurance
1%
calls
1%
queries
1%
technical support
1%
customer services
1%

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