Account Manager Skills you Need for your CV and Career in Customer Service

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Account Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for an Account Manager role. We ranked the top skills based on the percentage of Account Manager job descriptions they appeared on. For example, 50% of Account Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
account manager
50%
account management
35%
b2b
15%
sales
15%
communication skills
15%
cross selling
10%
communication
10%
client services
10%
negotiation
5%
time management
5%
account executives
5%
air freight
5%
client accounts
5%
couriers
5%
customer accounts
5%
freight
5%
direct mail
5%
fulfilment
5%
print
5%
costing
5%
manufacturing
5%
microsoft word
5%
market analysis
5%
driving
5%
project management
5%
quotations
5%
microsoft excel
5%
account coordinator
5%
active team player
5%
calls
5%
management skills
5%
customer service coordinator
5%
financial services
5%
insurance
5%
flexibility
5%
literacy
5%
commission
5%
networking
5%
retention
5%
sales and service
5%
upsell
5%
asset management
5%
property
5%
sla
5%
key account manager
5%
retail
5%
client relationships
5%
logistics
5%
management
5%
client liaison
5%
crm databases
5%
existing clients
5%
crm
5%
prioritisation
5%
calibration
5%
inside sales
5%
organised
5%
relationships
5%
motivation
5%
third sector
5%
finance
5%
accounts
5%
client manager
5%
client relationship
5%
relationship building
5%
business development
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Account Manager skills and keywords or scan your CV to get a personalised score.