Account Manager Skills you Need for your CV and Career in Customer Service

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Account Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for an Account Manager role. We ranked the top skills based on the percentage of Account Manager job descriptions they appeared on. For example, 50% of Account Manager job descriptions contained account manager as a required skill.

Keywords / Skills

Popularity

account manager
50%
customer service
45%
account management
35%
communication skills
20%
time management
15%
sales
15%
real estate
10%
flexibility
10%
calls
10%
microsoft word
10%
insurance
10%
customer satisfaction
10%
customer serivce
5%
account management experience
5%
budget setting
5%
engagement
5%
management
5%
strategic planning
5%
solver
5%
crm
5%
key account
5%
banking
5%
client management
5%
communication
5%
active team player
5%
trusted advisor
5%
customer liason
5%
financial services
5%
literacy
5%
operational issues
5%
client services
5%
cross selling
5%
key accounts
5%
manage client expectations
5%
microsoft office
5%
building relationships
5%
account coordinator
5%
customer service coordinator
5%
customer success
5%
packaging
5%
pos
5%
print management
5%
driving
5%
management skills
5%
microsoft excel
5%
advanced excel
5%
driver
5%
project management tools
5%
multi tasking
5%
b2b
5%
complaints
5%
enquiries
5%
exceeding targets
5%
negotiating
5%
outbound calls
5%
customer experience
5%
financial analysis
5%
investments
5%
investor relations
5%
new relationships
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Account Manager skills and keywords or scan your CV to get a personalised score.