Senior Customer Service Advisor Skills you Need for your CV and Career in Customer Service

Share

Senior Customer Service Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Senior Customer Service Advisor role. We ranked the top skills based on the percentage of Senior Customer Service Advisor job descriptions they appeared on. For example, 45% of Senior Customer Service Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
45%
admin
25%
administrator
25%
customer service advisor
25%
client service
23%
client advisor
20%
senior advisor
20%
customer service executive
18%
client team enquiries
18%
personal assistant
15%
pa
15%
finance administrator
15%
claims handler
15%
administrative
15%
customer support
15%
sales administrator
15%
call centre
15%
office administrator
15%
enquiries advisor
15%
customer services executive
15%
customer aid
15%
customer services
15%
customer assistant
15%
customer service representative
13%
enquiries executive
13%
contact centre
13%
customer service consultant
8%
calls
8%
client services
8%
inbound customer service
8%
customer service administrator
8%
customer advisor
8%
graduate opportunity
8%
outbound customer service
8%
live chat
8%
retail
8%
customer experience
5%
senior customer service representative
5%
customer services supervisor
5%
orders
5%
sales
5%
client services manager
5%
assistant
5%
outbound
5%
inbound
5%
debt advisor
5%
collections advisor
5%
admin manager
5%
client services team leader
5%
crm
5%
administrative assistant
5%
customer service manager
5%
interpersonal skills
5%
senior customer service advisor
5%
administration
5%
sales customer service
5%
customer support manager
5%
customer service coordinator
5%
queries
5%
team leader
5%
client service manager
5%
emails
3%
phone calls
3%
sales admin
3%
hotels
3%
customer care
3%
hospitality
3%
customer billings advisor
3%
enquiries
3%
customer services officer
3%
telephone operator
3%
internal teams
3%
manufacturing
3%
tenacious
3%
complaints
3%
advisor
3%
call handler
3%
complaints handler
3%
complaints officer
3%
customer queries
3%
telephone handler
3%
microsoft
3%
problem solving
3%
telephone manner
3%
communication skills
3%
customer relations
3%
client relationship advisor
3%
client services executive
3%
coordination
3%
customers
3%
fast paced
3%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Senior Customer Service Advisor skills and keywords or scan your CV to get a personalised score.