Desktop Support Engineer Skills you Need for your CV and Career in It & Telecoms

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Desktop Support Engineer Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Desktop Support Engineer role. We ranked the top skills based on the percentage of Desktop Support Engineer job descriptions they appeared on. For example, 30% of Desktop Support Engineer job descriptions contained 2nd line as a required skill.

Keywords / Skills

Popularity

2nd line
30%
desktop support
21%
troubleshooting
21%
active directory
17%
deskside
17%
windows server
17%
windows
17%
1st line support
17%
incident response
13%
3rd line support
13%
helpdesk
13%
desktop
13%
o365
13%
network infrastructure
13%
systems administration
13%
2nd line support
13%
windows azure
13%
first line support
13%
it operations
13%
second line support
13%
senior it engineer
13%
third line support
13%
3rd line
9%
euc
9%
infrastructure
9%
ad
9%
level 3
9%
deskside support
9%
customer service
9%
service desk
9%
1st line
9%
networking
9%
remote desktop
9%
itil
9%
virtualization
9%
technical support
9%
win 10
5%
it support
5%
ad/gpo
5%
printers
5%
vip
5%
desktop computers
5%
second line
5%
it engineer
5%
tier 2
5%
tier 1
5%
leeds
5%
help desk
5%
mobile devices
5%
communication skills
5%
hardware
5%
incident resolution
5%
it security
5%
software
5%
system administration
5%
ticketing systems
5%
microsoft office
5%
executive support
5%
microsoft technologies
5%
sharepoint
5%
servicenow
5%
configure
5%
end user
5%
voip
5%
level 2
5%
hardware support
5%
information security
5%
setups
5%
desktop support engineer
5%
office 365
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Desktop Support Engineer skills and keywords or scan your CV to get a personalised score.