Customer Support Engineer Skills you Need for your CV and Career in It & Telecoms
Customer Support Engineer Skills List in It & Telecoms
Below we have compiled a list of the most popular skills for a Customer Support Engineer role. We ranked the top skills based on the percentage of Customer Support Engineer job descriptions they appeared on. For example, 32% of Customer Support Engineer job descriptions contained 2nd line as a required skill.
Keywords / Skills
Popularity
2nd line
32%
technical support
32%
1st line
25%
customer support
22%
it technician
19%
technical support engineer
19%
technical customer support
19%
tech support
19%
it systems technician
19%
it systems support
19%
information technology
19%
ict technician
19%
communication skills
16%
windows
10%
networking
10%
helpdesk
10%
problem solving
10%
service desk
7%
network
7%
cloud
7%
troubleshooting
7%
object oriented
7%
customer services
7%
telephone manner
7%
microsoft office
7%
microsoft
7%
linux
7%
electronic
4%
storage
4%
customer technical support
4%
product support
4%
data
4%
3rd line support
4%
citrix
4%
microsoft sql server
4%
network security
4%
vmware infrastructure
4%
cisco
4%
communications
4%
electrical
4%
aci
4%
install
4%
maintenance
4%
navy
4%
radar
4%
telecomms
4%
weapons
4%
active directory
4%
ex forces
4%
liverpool
4%
worldwide
4%
msp practitioner
4%
remote desktop
4%
engineering
4%
electronic hardware
4%
managed services
4%
hardware support
4%
wan
4%
windows azure
4%
technical skills
4%
.net
4%
agile
4%
c#
4%
scrum
4%
software development
4%
software engineers
4%
system architects
4%
2nd line support
4%
computing
4%
technical service desk analyst
4%
analytical skills
4%
customer service
4%
digital forensics
4%
computer hardware
4%
product training
4%
software
4%
work ethic
4%
written communication
4%
sdn
4%
sda
4%
ccnp
4%
Improve your CV's success rate by using these Customer Support Engineer skills and keywords or scan your CV to get a personalised score.