Customer Support Skills you Need for your CV and Career in Customer Service
Customer Support Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Support role. We ranked the top skills based on the percentage of Customer Support job descriptions they appeared on. For example, 65% of Customer Support job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
65%
customer support
36%
communication skills
13%
call centre
13%
admin
13%
technology
8%
software
8%
customer services
8%
german
6%
written communication
6%
hr software
6%
payroll
6%
contact centre
6%
inbound
6%
outbound
6%
client services
6%
aftersales
6%
quotes
6%
sales
6%
saas
6%
negotiation
6%
telesales
6%
jira
6%
customer support agent
3%
banking
3%
csr
3%
customer service representative
3%
digital banking
3%
first direct
3%
collections advisor
3%
customer advisor
3%
debt
3%
administrative
3%
order processing
3%
advanced excel
3%
cold calling
3%
communications
3%
outbound calls
3%
telecommunications
3%
account management
3%
administration
3%
advisor
3%
automotive
3%
bdm
3%
car
3%
cars
3%
clients
3%
commercial
3%
dealership
3%
manager
3%
manufacturing
3%
post care
3%
selling
3%
senior
3%
supervisor
3%
workshop
3%
hr
3%
customer support manager
3%
property management
3%
arrears
3%
collections
3%
account managers
3%
administrators
3%
sales order processor
3%
logistics
3%
pharmaceutical
3%
planning
3%
production planning
3%
scheduling
3%
technical support
3%
value-added
3%
excel
3%
outlook
3%
word
3%
operational support
3%
compliance
3%
financial services
3%
outgoing personality
3%
proactive approach
3%
strong it skills
3%
telephone manner
3%
problem solving
3%
apprenticeship
3%
business studies
3%
parts advisor
3%
service administrator
3%
b2b
3%
call centre assistant
3%
estimating
3%
local authority
3%
microsoft
3%
office administration
3%
retail sales
3%
sales administration
3%
sales advisor
3%
sales assistant
3%
training courses
3%
customer support specialist
3%
manchester
3%
early years
3%
edrm
3%
flexible
3%
hybrid
3%
hybrid working
3%
itil
3%
kofax
3%
lift
3%
occ
3%
safeguarding
3%
sen
3%
send
3%
social care
3%
systems
3%
wisdom
3%
crm
3%
analytics
3%
automotive industry
3%
customer success
3%
ecommerce
3%
linux
3%
product specialists
3%
Improve your CV's success rate by using these Customer Support skills and keywords or scan your CV to get a personalised score.