Retail Customer Support Representative Skills you Need for your CV and Career in Customer Service

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Retail Customer Support Representative Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Retail Customer Support Representative role. We ranked the top skills based on the percentage of Retail Customer Support Representative job descriptions they appeared on. For example, 72% of Retail Customer Support Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
72%
sales
32%
call centre
26%
customer service executive
20%
customer retention
15%
customer experience
15%
customer care
15%
contact centre
15%
complaint handling
15%
inbound calls
15%
customer services
12%
technical support
9%
technical assistance
9%
customer services executive
9%
customer service representative
9%
administrative
9%
communication skills
9%
customer support
9%
customer service advisor
6%
healthcare
6%
treatment
6%
enquiries executive
6%
enquiries assistant
6%
enquiries advisor
6%
client team enquiries assistant
6%
front of house assistant
6%
sales admin
3%
fairs
3%
crm
3%
admin
3%
customer service consultant
3%
customer service administrator
3%
french
3%
social care
3%
b2b
3%
sales administrator
3%
inbound sales
3%
customer care advisor
3%
client experience
3%
call centre agent
3%
front of house
3%
microsoft excel
3%
microsoft word
3%
sap
3%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Retail Customer Support Representative skills and keywords or scan your CV to get a personalised score.