Operations Manager Skills you Need for your CV and Career in Customer Service

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Operations Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for an Operations Manager role. We ranked the top skills based on the percentage of Operations Manager job descriptions they appeared on. For example, 32% of Operations Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
32%
data maintenance
16%
ecommerce
16%
operations management
16%
saas
16%
leadership
11%
administrative
11%
administration
11%
management
11%
account managing
6%
customer service management
6%
training
6%
forecasting
6%
call centre
6%
customer service representatives
6%
managerial skills
6%
team management
6%
client
6%
scheduling
6%
vendor manager
6%
client services
6%
order processing
6%
supervision
6%
aftersales
6%
contact centre
6%
distribution
6%
customer support
6%
customer facing
6%
freight
6%
contact centre operations manager
6%
sales support
6%
billings
6%
produce
6%
warranty
6%
customer
6%
advisor
6%
microsoft office
6%
bookings
6%
energy
6%
customer services
6%
operational support
6%
documentation
6%
manchester
6%
engineers
6%
pop
6%
multiple priorities
6%
operations
6%
security
6%
sop
6%
researching
6%
customer data analyst
6%
operations manager
6%
sales
6%
customer insight analyst
6%
academy
6%
customer satisfaction analyst
6%
business development
6%
customer service analyst
6%
customer experience
6%
order fulfilment
6%
market analyst
6%
customer service manager
6%
account management
6%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Operations Manager skills and keywords or scan your CV to get a personalised score.