Customer Skills you Need for your CV and Career in Customer Service

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Customer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer role. We ranked the top skills based on the percentage of Customer job descriptions they appeared on. For example, 93% of Customer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
93%
general administration
15%
property
15%
reception
15%
advice
15%
call handling
15%
flexibility
15%
listening
15%
numeracy
15%
hospitality
15%
sales
15%
retail
15%
call centre advisor
8%
telephone manner
8%
customer service advisor
8%
customer service assistant
8%
administrative
8%
communication skills
8%
microsoft excel
8%
organisational skills
8%
telecoms
8%
data entry
8%
logistic support
8%
helpdesk
8%
customer satisfaction
8%
customer care
8%
call centre
8%
answering telephones
8%
social care
8%
customer services
8%
customer service management
8%
e-commerce
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer skills and keywords or scan your CV to get a personalised score.