Customer Services Skills you Need for your CV and Career in Banking

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Customer Services Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 47% of Customer Services job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
47%
banking
27%
financial services
20%
retail
14%
call centre advisor
7%
business services
7%
tcf
7%
call centre agent
7%
client billing
7%
zendesk
7%
cashier
7%
data
7%
admin
7%
computer literate
7%
administrative support
7%
administrative
7%
customer complaints
7%
call centre
7%
office support
7%
customer enquiries
7%
customer experience
7%
cashiering
7%
customer service advisor
7%
inbound calls
7%
currency
7%
hospitality
7%
cemap
7%
customer services
7%
organised
7%
communication skills
7%
private banking
7%
bank reconciliations
7%
financial crime
7%
credit risk
7%
cass
7%
fraud
7%
complaints
7%
relationship management
7%
client money
7%
restructuring
7%
regulatory audits
7%
manager
7%
client services
7%
admin duties
7%
administration
7%
analytical
7%
complaint management
7%
branch assistant
7%
billing
7%
customer management
7%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.