Customer Service Support Manager Skills you Need for your CV and Career in Customer Service

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Customer Service Support Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Support Manager role. We ranked the top skills based on the percentage of Customer Service Support Manager job descriptions they appeared on. For example, 50% of Customer Service Support Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
customer service manager
42%
management
30%
manager
17%
training
13%
team leader
13%
high standards
5%
kpi's
5%
health and safety
5%
development
5%
customer experience
5%
managing
5%
retail
5%
people skills
5%
contact centre
5%
accessories
5%
beauty
5%
customer experience manager
5%
fashion
5%
jewellery
5%
customer satisfaction
5%
sales administration
5%
sales order processing
5%
customer retention
5%
management experience
5%
retention strategies
5%
customer complaints
5%
it literate
5%
microsoft
5%
telephone calls
5%
financial services
5%
people development
5%
performance measurement
5%
administration
5%
branch manager
5%
community
5%
culture
5%
group manager
5%
information services
5%
library assistant
5%
local government
5%
reading
5%
surrey
5%
reporting
5%
strategy
5%
zendesk
5%
admin
5%
communication
5%
administrator
5%
call centre
5%
call management
5%
car rental
5%
management skills
5%
sales
5%
sales admin
5%
customer support
5%
delivering exceptional customer service
5%
headcount
5%
team performance
5%
leadership
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Support Manager skills and keywords or scan your CV to get a personalised score.