Customer Service Supervisor Skills you Need for your CV and Career in Customer Service

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Customer Service Supervisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Supervisor role. We ranked the top skills based on the percentage of Customer Service Supervisor job descriptions they appeared on. For example, 58% of Customer Service Supervisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
58%
sales
22%
calls
22%
customer care
15%
medical file handling
15%
file handler
15%
customer support manager
15%
customer services supervisor
15%
customer service team leader
15%
customer service manager
15%
client service manager
15%
order processing
15%
general administrative
15%
timetabling
15%
library
15%
hubs
15%
emails
15%
client relationships
15%
team leader
15%
microsoft office
8%
problem solving
8%
management experience
8%
leadership
8%
highly detailed
8%
communication skills
8%
customer service administrator
8%
customer services
8%
admin
8%
point of escalation
8%
call centre
8%
retail
8%
outbound calls
8%
sap system
8%
supervisory experience
8%
communications
8%
crm
8%
tablets
8%
maintaining relationships
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Supervisor skills and keywords or scan your CV to get a personalised score.