Customer Service Operator Skills you Need for your CV and Career in Customer Service

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Customer Service Operator Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Operator role. We ranked the top skills based on the percentage of Customer Service Operator job descriptions they appeared on. For example, 62% of Customer Service Operator job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
62%
waste
39%
tracking
39%
service availability
39%
customer information
39%
complaints
39%
call handler
10%
call centre
10%
switchboard operator
10%
customer support
10%
live events
10%
entertainment industry
10%
concerts
10%
box office
10%
customer care
10%
communication skills
5%
admin
5%
customer service/call centre
5%
call advisor
5%
compliance
5%
general admin
5%
administrative
5%
social media
5%
rail
5%
communications
5%
customer services
5%
public sector
5%
administration
5%
telephone operator
5%
telephone handler
5%
customer service representative
5%
customer service advisor
5%
complaints officer
5%
complaints handler
5%
administrator
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Operator skills and keywords or scan your CV to get a personalised score.