Customer Service Manager Skills you Need for your CV and Career in Financial Services

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Customer Service Manager Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 42% of Customer Service Manager job descriptions contained financial services as a required skill.

Keywords / Skills

Popularity

financial services
42%
customer service
30%
banking
21%
customer service advisor
17%
customer service administrator
17%
collections
17%
wealth management
17%
pensions
17%
pension administration
17%
sales executive
17%
sales advisor
17%
financial planners
17%
sales administrator
17%
customer contact
17%
customer queries
17%
management
13%
business development
9%
administrative
9%
financial planning
9%
manager
9%
paraplanning
9%
trainee relationship manager
9%
negotiating
9%
payments
9%
sales
9%
crm
9%
finance
9%
finances
5%
credit
5%
recoveries
5%
broker
5%
bridging
5%
complaints
5%
leadership
5%
recruitment
5%
senior management
5%
insurance
5%
project management
5%
debt recovery
5%
accounting
5%
complaint management
5%
pensions administrator
5%
defined contribution
5%
defined benefit
5%
retail
5%
loans
5%
jewellery
5%
communication skills
5%
financial officer
5%
financial administration
5%
financial
5%
finance officer
5%
finance jobs
5%
finance controller
5%
business administration
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.