Customer Service Agent Skills you Need for your CV and Career in Transport & Logistics

Share

Customer Service Agent Skills List in Transport & Logistics

Below we have compiled a list of the most popular skills for a Customer Service Agent role. We ranked the top skills based on the percentage of Customer Service Agent job descriptions they appeared on. For example, 50% of Customer Service Agent job descriptions contained communication skills as a required skill.

Keywords / Skills

Popularity

communication skills
50%
customer service
50%
compliance
25%
contract management
25%
legal compliance
25%
best practices
25%
communicate clearly
25%
credit control
25%
freight
25%
microsoft excel
25%
microsoft word
25%
operational efficiency
25%
process flow
25%
shipping
25%
telephone manner
25%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Agent skills and keywords or scan your CV to get a personalised score.