Customer Service Agent Skills for your CV in the Leisure & Tourism Industry

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Customer Service Agent Skills List in the Leisure & Tourism Industry

Below we have compiled a list of the most popular skills for a Customer Service Agent role. We ranked the top skills based on the percentage of Customer Service Agent job descriptions they appeared on. For example, 46% of Customer Service Agent job descriptions contained travel agency as a required skill.

Skills

Popularity

travel agency
46%
online travel
46%
holidays
37%
sales
32%
cruise lines
28%
luxury cruise
28%
consultants
19%
travel arrangements
19%
travel management
19%
vip management
19%
customer service
19%
cruises
19%
tour operators
19%
travel
10%
travel consultant
10%
convert
5%
opera
5%
reservation
5%
fares
5%
reservations
5%
admin
5%
concierge
5%
administration
5%
customer service agent
5%
customer services
5%
passenger service agent
5%
psa
5%
airline reservations
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Agent skills and keywords or scan your CV to get a personalised score.