Crm Skills you Need for your CV and Career in Customer Service

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Crm Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Crm role. We ranked the top skills based on the percentage of Crm job descriptions they appeared on. For example, 65% of Crm job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
65%
account manager
22%
telephone manner
15%
b2b
15%
sales order processing
15%
sales
15%
manage client relationships
15%
onboarding
15%
english language skills
8%
administrative
8%
sales administration
8%
communicator
8%
consultative approach
8%
consultative sales
8%
contractors
8%
crm
8%
employment law
8%
telesales
8%
soft sales
8%
crm databases
8%
customer care
8%
customer satisfaction
8%
phone manner
8%
problem solving
8%
written communication
8%
accurate data entry
8%
quotations
8%
management
8%
office administration
8%
computer literate
8%
recruiting
8%
advisor
8%
customer services
8%
enquiries
8%
property management
8%
order processing
8%
project teams
8%
account management
8%
client services
8%
inside sales
8%
internal sales
8%
relationship management
8%
key clients
8%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Crm skills and keywords or scan your CV to get a personalised score.