Complaints Officer Skills you Need for your CV and Career in Financial Services

Share

Complaints Officer Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Complaints Officer role. We ranked the top skills based on the percentage of Complaints Officer job descriptions they appeared on. For example, 44% of Complaints Officer job descriptions contained compliance as a required skill.

Keywords / Skills

Popularity

compliance
44%
complaints
36%
financial services
32%
financial planning
24%
risk management
24%
customer service
16%
finance
16%
negotiation skills
16%
credit risk
16%
credit processes
16%
wealth management
16%
training
16%
independent financial advice
16%
compliance reporting
16%
file review
16%
collections
16%
unsecured lending
12%
compliance monitoring
12%
regulations
8%
reporting
8%
legal
8%
commercial finance
8%
risk
8%
arrears
8%
customer complaints
8%
complaint
8%
consumer lending
8%
fca
4%
sanction
4%
pep
4%
financial crime
4%
communication
4%
tcf
4%
administrative
4%
investigation
4%
methodical
4%
policies
4%
investments
4%
insurance
4%
aml
4%
credit
4%
asset management
4%
compliance procedures
4%
real estate
4%
lending
4%
dispute resolution
4%
data protection act
4%
complaint management
4%
telephone manner
4%
secured lending
4%
commercial mortgages
4%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Complaints Officer skills and keywords or scan your CV to get a personalised score.