Collections Specialist Skills you Need for your CV and Career in Customer Service

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Collections Specialist Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Specialist role. We ranked the top skills based on the percentage of Collections Specialist job descriptions they appeared on. For example, 53% of Collections Specialist job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
53%
collections
48%
call centre
27%
contact centre
27%
debt
22%
outbound calls
11%
sales
11%
b2b
11%
incoming calls
11%
outgoing calls
11%
calls
6%
credit
6%
german
6%
credit control
6%
crm
6%
data
6%
customer services
6%
queries
6%
recovery
6%
customer support
6%
financial services
6%
energy
6%
outbound
6%
administrative
6%
customer queries
6%
telephone interviewing
6%
process improvement
6%
telephone manner
6%
cash collection
6%
advisor
6%
meter
6%
arrears
6%
chasing debts
6%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Specialist skills and keywords or scan your CV to get a personalised score.