Collection Advisor Skills you Need for your CV and Career in Customer Service

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Collection Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collection Advisor role. We ranked the top skills based on the percentage of Collection Advisor job descriptions they appeared on. For example, 43% of Collection Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
43%
collections agent
27%
collections advisor
27%
telephone manner
22%
call centre
22%
customer service advisor
16%
insurance
16%
collections
16%
empathy
11%
fca
11%
inbound
11%
arrears
11%
administrator
11%
industry experience
11%
call centre experience
11%
outbound
11%
vulnerability
11%
administrative
11%
no experience required
6%
purchase ledger
6%
communication skills
6%
microsoft excel
6%
organisational skills
6%
collections specialist
6%
credit control
6%
full-time
6%
calls
6%
ms office
6%
crm
6%
crm databases
6%
general administration
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collection Advisor skills and keywords or scan your CV to get a personalised score.