Collections Officer Skills you Need for your CV and Career in Customer Service

Share

Collections Officer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Officer role. We ranked the top skills based on the percentage of Collections Officer job descriptions they appeared on. For example, 72% of Collections Officer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
72%
collections
29%
collections agent
29%
collections advisor
29%
telephone manner
15%
arrears
15%
purchase ledger
15%
credit control
15%
microsoft word
15%
microsoft office
15%
microsoft excel
15%
data entry
15%
computer systems
15%
communication skills
15%
communication
15%
call centre
15%
recoveries
15%
lending
15%
credit
15%
cash collection
15%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Officer skills and keywords or scan your CV to get a personalised score.